What to Expect
Whether you’re coming to Nacogdoches Medical Center for an appointment or for a longer stay, we want you to feel prepared and know what to expect. Meeting your hospital expectations is important to us when you visit Nacogdoches.
Prepare for Your Visit
When you come to Nacogdoches for your visit, here are a few things you should bring with you:
• Your Social Security Number
• Insurance information, including:
o Your insurance card OR
o Insurance company name, complete mailing address, policy group number and your personal ID number.
o Referral form if your insurance requires it.
• Cash, check or major credit card (Visa, MasterCard or American Express). You may need to pay for services not covered by insurance.
• If your visit is for a second opinion or on referral, you may need to bring medical records, X-rays, results from lab tests, pathology slides or other materials. Before you visit, ask your doctor’s office if they have already sent these to Nacogdoches.
• Please bring your Advance Directive (Living Will and/or Durable Power of Attorney for Health care) if you have one.
For Longer Stays
If you’ll be staying at the hospital for longer than an appointment, our patient checklist of what you should and shouldn’t bring can help you prepare.
During your stay, you’ll be interacting with a number of staff members working to ensure your safe care. These practitioners include doctors, nurses, pharmacists, therapists, radiology and laboratory technicians, transporters, nutritionists and food service and environmental service staff — but your nurse will be the person you interact with most frequently. During your stay, a member of the clinical team will be in to check on you at least every hour, if not more often. Get the most out of your visit and be a partner in your care by speaking up! Don’t be afraid to ask questions and voice your concerns at any time.